Sumtoto Privacy Policy
This policy explains how sumtoto collects, uses, stores and protects your personal information as a user of our platform in Malaysia.
Effective Date: 1 January 2026 | Applies to all registered sumtoto users
What information do we collect from you?
When you register or use the sumtoto platform, we may collect various types of information depending on how you interact with our services. This information is collected directly from you or automatically during your use of the platform.
- Full name and username
- Email address and phone number
- Date of birth (for age verification)
- Password (stored in encrypted form)
- Identity document if requested for verification
- IP address and device type
- Browser type and operating system
- In-platform activity and betting history
- Cookies and login session data
- General location information (based on IP)
- Payment method used (TNG, FPX, Maybank)
- Deposit and withdrawal transaction records in RM
- Bank account number or e-wallet (stored securely)
- Financial transaction history on the platform
- Session cookies to maintain login
- Preference cookies to save user settings
- Page usage analytics data (used internally only)
- You can manage cookie settings through your browser
How is this information used?
Sumtoto uses the information collected solely for legitimate purposes related to delivering our platform services. We do not sell or rent your personal information to any third party for marketing purposes.
Creating and managing your account, processing logins and ensuring account security.
Processing deposits, withdrawals and all financial transactions in Malaysian Ringgit (RM).
Responding to enquiries, resolving technical issues, and providing user support.
Detecting and preventing fraud, account misuse, and suspicious activity.
To meet applicable compliance and regulatory requirements in Malaysia.
Analysing usage patterns to improve the user experience on the sumtoto platform.
How is your data stored and protected?
Sumtoto takes the protection of your personal information seriously. All collected data is stored on secure servers with multi-layered protection.
Our security measures include SSL encryption for all data transmitted between your browser and our servers, encryption of stored sensitive data, strict internal access controls, and continuous monitoring to detect any security threats.
Payment details such as bank account numbers are not stored in full within our system — we only retain the information necessary to process future transactions. Your password is stored in hashed form and cannot be read by any sumtoto staff.
Third-Party Sharing
Sumtoto does not sell users' personal information to any party. We may share necessary information with payment service providers (such as banks and e-wallets) to process your transactions, or with authorities when required under Malaysian law. All third parties involved are bound by strict data protection agreements.
Your rights as a sumtoto user
As a registered user, you have certain rights regarding the personal information we hold about you. You may contact the sumtoto support team at [email protected] to submit any request relating to the rights listed below.
You have the right to request a copy of the personal information we hold about you. We will process this request within a reasonable timeframe.
If your personal information is inaccurate or out of date, you have the right to request a correction or update via your account settings or through customer support.
You may request account closure and deletion of your personal information, subject to minimum record-keeping requirements under applicable law.
Policy amendments and how to contact us
Sumtoto reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or service improvements. Any material amendments will be communicated to registered users via email or an in-platform notice.
Continued use of the sumtoto platform after any amendments take effect will be considered your acceptance of the revised policy. We encourage you to review this page from time to time to stay informed of how we handle your information.
For any enquiries, complaints or requests related to data privacy, you may reach the sumtoto team via email at [email protected]. You may also refer to our FAQ page us for more information about this platform.
Still have questions about your data privacy?
Check FAQ us or contact sumtoto support at [email protected] for further assistance.
Register Account Log In